Complete separate service requests for each semester/summer session.
Check your UNCG Email
Within 48 business hours, you will receive an e-mail from the Assistant
Director for Tutoring Services with the name and contact information
of your tutor (this applies during the regular semesters; in
between terms and especially during the summer, this process
may take longer). It is your responsibility to contact your tutor
within 24 hours of receiving this message.
If no tutor is currently available, the Assistant Director for Tutoring Services will initially notify you of this situation. Then, you will be contacted weekly letting you know your status. This will continue until a tutor is available, you drop your request, or the end of the semester occurs.
(IMPORTANT)If no one has contacted you within
48 hours of your request submission, call the Assistant
Director for Tutoring Services, Nyesha Hinds-Pagnou, immediately
at 336.334.3787 or email at nkhindsp@uncg.edu and
ask why. If you fail to do this, the Assistant Director cannot assist
you.
I have a Tutor. Now what?
Establish with your tutor one (1) meeting time per
week and one meeting location that will remain the same for the entire
semester.
Arrive at each meeting with questions and be ready for interactive sessions.
Every third (3rd) session you will complete an evaluation on your tutor's
performance called the "SSC Tutor Assessment Rubric" and return
it to the Assistant Director for Tutoring
Services in room 142E McIver Bldg.
Who Do I Contact with Questions?
Tutors report to the Special Support Services Assistant
Director for Tutoring Services, Nyesha Hinds-Pagnou, who can be reached
at:
Special Support Services
The Student Success Center
The University of North Carolina at Greensboro Location: 110 McIver Building Street Address: 1008 Administration Drive, Greensboro, NC 27412 Mailing Address: PO Box 26170, Greensboro, NC 27402-6170 VOICE: 336.334.7533 FAX: 336.334.7990 EMAIL:sss@uncg.edu