Meet the AAC Staff


rainbow triangle This image denotes persons having gone through Safe Zone Training.

Samantha Raynor 

Assistant Vice Provost for Strategic Success Initiatives &
Interim Director of the Academic Achievement Center


Telephone: (336) 256 - 0190

Office:  room 247, Mossman Administration Building

Education: Ed.D from George Washington University; M.A. Multicultural Literature from East Carolina University, B.A. in English Literature from NC Wesleyan College (now NC Wesleyan University)


Interests: Reading, writing, crafting, cooking, and rough-housing with my two young sons


Expertise: Student Success, Higher Education Project Management


Hometown: Jacksonville, NC


Pronouns: She/Her/Hers



Senior Assistant Director for Supplemental Instruction


Telephone: (336) 334-4860

Office:  023C Jackson Library

More details coming soon!


Erin Morrison

Assistant Director for Academic Excellence



Office: 023D Jackson Library

Education: BA in Spanish and International Studies from UNCG, Alumna of Lloyd International Honors College, study abroad in Madrid, Spain


Interests: Reading, music, spending time with friends, family, and my cats Scampers and Mila, travel, being outdoors


Expertise: tutoring, training and supervising student employees, active learning, helping students become independent learners, mentoring


Hometown: Greensboro, NC


Favorite Animal: All cats


Pronouns: She/Her/Hers


Contact me about: Tutoring services


Shawn O’Neil

Assistant Director for Academic Excellence


Telephone: (336)334-4415

Office: 114A Forney

Education: M.Ed in Training and Development from NCSU (2020), M.Ed in Teaching ESL from UNCG (2010); BA in Education from Northern Michigan University (2006).


Interests: reading, calligraphy, quilting, chilling with my french bulldogs, volunteering with the College Reading and Learning Association (CRLA).


Expertise: facilitating learning, goal setting, planning, teaching & learning strategies


Hometown: Small towns all over Michigan


Pronouns: he/his/him or they/their/them


Contact me about: Proctoring, website revisions, TracCloud at UNCG, and trainings for students or faculty/staff around academic support, active learning, design and development.


Ike Hawkins photograph

Ike Hawkins

Interim Assistant Director for Academic Excellence


Telephone: (336) 334-4171

Office: 023F Jackson Library

Education:  M.Ed in Higher Education from UNCG (2023); BA in International and Global Studies from UNCG (2019)


Interests: Geography, kayaking, local food and agriculture, time with family, friends and pets, watching Food Network.


Expertise: Academic Skills, mentoring, group learning facilitation, new partnerships


Hometown: Shallotte, NC


Pronouns: he/his/him


Contact me about: OWLS Workshops, programming and new partnerships with the AAC, as well as AAC social media and communication.


Erin Cassidy photograph

Erin Cassidy 

Coordinator for Academic Excellence     


Telephone: (336) 334-3878

Office: 023E Jackson Library

Education: MA in Communication Studies from UNCG; BA in Communication Studies and Political Science from Christopher Newport University (CNU)


Interests: Reading, crafting, Disney, watching/playing sports, and spending time with my two cats, dachshund puppy and fiancé.


Expertise: Pedagogy, communication, learning strategies, organization, and planning.


Hometown: South Riding, VA  


Pronouns: She/Her/Hers 


Contact me about: Academic Skills mentorship, SMART (Spartan Mentoring for Resilience and Transitions) program. 



Program Assistant


Telephone: (336) 334-3878

Office: 023 Jackson Library

More coming soon!






Favorite Animal: 

Contact me about: