The Division of Student Success (DOSS) at the University of North Carolina at Greensboro provides coordination and leadership for programs and services supporting the academic success of all UNCG undergraduates. UNCG is a unique place: it is the most ethnically diverse public research university in the state, and enrolls many students from rural, low-income, and under-represented minority backgrounds. UNCG holds a national leadership position in student success, having been named first in North Carolina and in the top twenty among public institutions nationally for social mobility, a measure of graduation rates for low-income students. Similarly, UNCG has closed the graduation gap for African American and Latinx students, which stands at more than twenty percentage points on average nationally.

DOSS supports the University’s focus on opportunity, excellence, and impact by partnering with faculty, academic units, and administrative offices to ensure the institution is doing all it can to help students transition to university life, find a best-fit major, grow as students and people, and graduate on time.

The Division of Student Success is comprised of:

• The Academic Achievement Center, which provides academic skills training, academic tutoring, and supplemental instruction.
• Educational Opportunity Programs, which offers a suite of scholarship, mentoring, and academic skills programs supporting special populations of students. Initiatives include Department of Education-funded TRiO programs (McNair Scholars and Student Support Services), Campamento Hispano Abriendo Nuestro Camino a la Educación (CHANCE), UNCG Guarantee, and the Spartan Men’s Initiative.
• The Multiliteracy Centers, which include the University Writing Center, the University Speaking Center, and the Digital ACT Studio. The goal of the Multiliteracy Centers is to provide feedback to students, faculty, and staff on any kind of written, spoken, or digital/multimodal project. Peer consulting is at the core of these centers, which provide trained, engaged student consultants to give feedback at any point in the composition process.
• New Student Transitions & First Year Experience, providing all new students and their families with the information and access they need for a successful transition to UNCG. NST&FYE plans and implements SOAR, NAV1GATE, Rawkin’ Welcome Weeks, FYE 101: Succeed at the G, Keker Success Series, Your First Year and Sophomore Year programs.
• The Students First Office, UNCG's academic one-stop-shop for assisting students with academic advising, academic recovery, university appeals, and graduation planning. The office is the central academic advising center for all exploratory majors and provides curricular support for all students in academic recovery.
• The Transfer Promise Program, a new initiative aimed at making the transfer-student experience seamless, through our ‘articulation with collaboration’ approach. TPP is a true partnership between UNCG and its transfer-partner schools, with attention to curricula, data sharing, financial aid, and high-quality academic advising.      
• The Office of Strategy and Innovation, a research-focused innovation lab for student success initiatives on our campus. OSI designs, seeks funding for, and pilots new support programs for potential scaling-up late. Current projects include the UNC-System funded Student Success Innovation Lab, two Bill and Melinda Gates Foundation-funded projects (Powered by Publics, under the auspices of the Association of Public and Land Grant Universities (APLU) and the American Association of State Colleges and Universities (AASCU) Frontier Set initiative), and the Academic Success Coaching program, which is funded by the Edward M. Armfield and Cemela foundations.